This policy describes the ways we collect, store, use and protect your personal information. You accepted this policy when you signed up for our service. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it.
When you visit the CashEnvoy website, we collect your IP address and standard web log information. Such as your browser type and the pages you accessed on our website.
If you open an account, we collect the following types of information from you:
Before permitting you to use our service, we may reqire you to provide additional information we can use to verify your identity or address or manage risk, such as your date of birth, or other information. We may also obtain information about you from third parties such as credit bureaus and identify verification services.
When you are using our service, we collect information about your account transactions and we may collect information about your computer or other access device for fraud prevention purposes.
Finally, we may collect additional information about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymised so that it does not identify a specific user.
We store and process your personal information on our computer and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable laws of Nigeria. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal information only for those employees who require it to fulfil their job responsibilities.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience. We may use your personal information to:
To process your payments, we need to share some of your personal information with the person or company that you are paying or is paying you. Your contact information, date of sign-up, the number of payments you have received from verified CashEnvoy users, and whether you have verified control of a bank account are provided to other CashEnvoy users who you transact with through CashEnvoy.
If you are buying goods or services and pay through CashEnvoy, the seller is not allow to use this information to market their services to you unless you have agreed to it.
We work with merchants to enable them to accept payments from you using CashEnvoy. In doing so, a merchant may share information about you with us, with your email address, when you attempt to pay that merchant. We use this information to confirm to that merchant that you are a CashEnvoy customer and that the merchant should enable CashEnvoy as a form of payment for your purchase.
Regardless, we will not disclose your credit card number , ATm Card number or bank account number to anyone you have paid or who has paid you through CashEnvoy, except with your express permission or if we are required to do so to comply with s subpoena or other legal process.
We may share your personal information with:
Federal and State laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict other types of sharing . Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your personal information that you may restrict is as follows:
If you do not want CashEnvoy to share your personal information with any third party for marketing purposes, you may send an email to that effect to firstname.lastname@example.org
You can also control how we use your contact information to market our services to you in the notifications preferences.
You can review and edit your personal information at any time by logging into your account and clicking the profile subtab under the My Account tab.